Regarding Compatibility Issues with Android 11 and Above.
[Added October 1 11:30]
This issue was resolved during the version update on October 1.
(Updates were made to Google Play and Amazon App versions. The iOS version was not affected.)
We apologize for any inconvenience and hope you continue to enjoy playing the game.
Thank you for playing "SONIC AT THE OLYMPIC GAMES - TOKYO 2020™".
An issue has been identified whereby the game will not start on devices running the Android 11 operating system, which was released on Sept. 8, 2020.
We are currently checking the game's compatibility with operating systems Android 11 and above.
We would like to ask all users to refrain from updating to Android 11 while we complete these checks.
Your patience and understanding regarding this matter are greatly appreciated.
Please note that, while we are doing our utmost to resolve this issue as quickly as possible, resolving it may take some time.
We apologize for any inconvenience caused and hope you continue to enjoy "SONIC AT THE OLYMPIC GAMES - TOKYO 2020™".