Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

The following issue with the Google Play ver10.0.0 offline version update, which was released on Dec 15, has been fixed.
Google Play users are advised to download the latest update (ver.10.0.1) from the Google Play store.
・After the Ver. 10.0.0 update, players that had purchased a Premium Demo Pass and already had save data were unable to access the Odaiba Area and were only able to play the Asakusa Area.
For further inquiries regarding this notice, please contact Support via the button on the Title Menu.

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Online service for this game ended on 12/15/2021.
The entire team would like to express our most heartfelt thanks to the game's many fans and players for all their passion and support.

■For details regarding the offline version of the game, please refer to the following notification: "[Important] Shutdown of Online Service & Changes to Game Functionality."

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To closure of Online Service, server maintenance will be carried out during the time below.
We apologize for any inconvenience.

Maintenance Period (*Estimated)
-

Please Note:
*The game will not be playable during maintenance.
*The maintenance period noted above is an estimate and is subject to change.

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

The following notification outlines changes to the schedule to shut down online service for SONIC AT THE OLYMPIC GAMES TOKYO 2020 on December 15, 2021 (Wed), as well as changes to game functionality afterwards (noted in red below).

■Game Functionality
・Following the shutdown of online service, the game will be playable offline, with certain functions being made unavailable(*).
Furthermore, new items will no longer be purchasable.

・Any BGM Packs and TP & Spirit Boosters that have been purchased will still be usable.

(*)Functions that will be unavailable even if an in-game Pass has been purchased are as follows:


[Caution]
An update to Ver.10.0.0 will be made available following the shutdown of online service on 12 15, 2021.
Players will need to update to this version of the game in order to play after the shutdown of online service.

For further inquiries regarding this notice, please contact Support via the "Contact Us" link at the bottom of the page.

Agradecemos por jogar SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

No dia 15 de dezembro de 2021, quarta-feira, as funções online de SONIC AT THE OLYMPIC GAMES TOKYO 2020 serão encerradas e será necessário atualizar o aplicativo para continuar a jogar. Todos da Equipe de Operações gostaria de agradecer a todos por terem jogado e por todo o apoio.

・A partir do dia 15 de dezembro, não será mais possível jogar a versão atual do jogo e uma atualização será necessária.
・Se você tiver comprado qualquer Passe no jogo, as Fases ainda poderão ser jogadas offline; no entanto, as seguintes funções serão desativadas:

・Se você tiver um Passe Demo Premium, poderá jogar em todas as Fases desbloqueadas.
・Todos os Pacotes de Música de Fundo e Impulsos de PT e Espírito que foram adquiridos ainda poderão ser usados.
・Não será mais possível adquirir itens.

(Atualizado 11/15/2021)Importante
Uma atualização estará disponível no dia de encerramento do serviço.(ver.10.0.0)
Os jogadores com um Passe/Passe Demo Premium no jogo precisarão atualizar o aplicativo para continuar a jogar quando a nova versão for lançada.

Para mais perguntas, entre em contato com o Suporte via
Menu de Título > Suporte > Contato

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.
Server maintenance was carried out today to address an issue with in-game purchases in ver.1.0.5 (Google Play) which was released on Oct. 21. Details are listed below. Please note that, as a result of this issue, some users will be required to Restore Purchases.


Issue Details
Some in-game purchases were automatically refunded. Refunded purchases were still useable in-game. (Accounts that were transferred were not affected).
*In order to use affected purchases made between ~,
please carry out the steps below. We apologize for the inconvenience.

We sincerely apologize for any inconvenience caused and hope you will continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.
For Inquiries regarding this issue,please tap the Support button on the Title Screen and select Contact.

Server maintenance was conducted on
~

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
~

Server maintenance was conducted on
-

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
-

Thank you for your interest in SONIC AT THE OLYMPIC GAMES TOKYO 2020.
We regret to inform you that the official newsletter will be ending on August 31, 2021.
We thank you for your support and hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020

Thank you for your continued support of SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

As of , we have remedied the issue where around one minute was required for the game to load.
We apologize for any inconveniences this may have caused.

We hope that you will continue to enjoy playing SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

Thank you your continued support on SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

We are currently experiencing a network issue, and it might take a minute for loading the game.

We are working to improve the situation. Apologies for the inconvenience caused, and thank you for your patience as we work to restore the service. Again, many apologies for the inconvenience.

Server maintenance was conducted on
-

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
-

Dia 23 de junho (Qua) é o aniversário de 30 anos de Sonic the Hedgehog! Para comemorar, os preços de todos os Passes do jogo foram reduzidos. SONIC NOS JOGOS OLÍMPICOS DE TÓQUIO 2020 é grátis para baixar e inclui as 10 primeiras fases. Comprar o Passe All Access desbloqueia todas as áreas do jogo. Passes All Access também estarão disponíveis com desconto.
Os preços dos seguintes Passes serão reduzidos.

Server maintenance was conducted on
-
to prepare for a version update.

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Reason(s) for maintenance:

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
-

Thank you for playing "SONIC AT THE OLYMPIC GAMES - TOKYO 2020™".

An issue has been identified whereby the game will not start on devices running the Android 11 operating system, which was released on Sept. 8, 2020.

We are currently checking the game's compatibility with operating systems Android 11 and above.

We would like to ask all users to refrain from updating to Android 11 while we complete these checks.

Your patience and understanding regarding this matter are greatly appreciated.

[Attention]

We apologize for any inconvenience caused and hope you continue to enjoy "SONIC AT THE OLYMPIC GAMES - TOKYO 2020™".

Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.
We apologize for any inconvenience.

Maintenance Period (*Estimated)
~

Reason(s) for maintenance:

Para celebrar o 29o aniversário do Sonic e o Dia Olímpico, que caem em 23 de junho, os passes em jogo de Sonic at the Olympic Games – Tokyo 2020™ para Android, iOS e FireOS vão estar disponíveis por até 50% de desconto.

Sonic at the Olympic Games – Tokyo 2020™ inclui 10 estágios GRATUITOS. Você pode comprar mais estágios individualmente no jogo, ou comprar o Passe completo para ter acesso ao jogo inteiro!O Passe completo também vai estar disponível por 50% de desconto por tempo limitado, então não perca a chance de se divertir ainda mais com o jogo!


Promoção de estágios e impulso de PT - Já começou!
Para celebrar o aniversário do Sonic, vamos realizar uma promoção de estágios e impulso de PT até 23 de julho!

Durante a promoção, os jogadores que completarem estágios nas áreas de Asakusa ou Odaiba irão ganhar 1,2x mais PT (Pontos de treino).

Além disso, os estágios em áreas liberadas após Roppongi e estágios de teste diários em Asakusa vão ser jogáveis pela metade do custo em PT regular.

Server maintenance was conducted on -
for a version update.

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Reason(s) for maintenance:

Server maintenance was conducted on
-

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

An issue has been detected that prevents certain Stages (Fencing) from starting correctly on devices with the language set to French or Russian. Please tap HERE for details.

Thank you for playing
SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

The connection issues that the game was
experiencing on 2020-5-7 have been
resolved as of 2020-5-7, 13:00 (GMT) 2020-5-7, 05:00(PST).

If you experience the following symptom, please reinstall the application.

　・When the loading mark continues to rotate on the loading screen when transitioning from the SEGA logo screen to the next, and it does not end.

We apologize for any inconvenience
and hope you'll continue to enjoy
SONIC AT THE OLYMPIC GAMES - TOKYO 2020!