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[Important] Shutdown of Online Service & Changes to Game Functionality

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NEWS

(Update:12/22)(Important) Google Play Premium Demo Pass Issue (12/17)
2021.12.17
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

The following issue with the Google Play ver10.0.0 offline version update, which was released on Dec 15, has been fixed.
Google Play users are advised to download the latest update (ver.10.0.1) from the Google Play store.
・After the Ver. 10.0.0 update, players that had purchased a Premium Demo Pass and already had save data were unable to access the Odaiba Area and were only able to play the Asakusa Area.
For further inquiries regarding this notice, please contact Support via the button on the Title Menu.
[Important] Shutdown of Online Service
2021.12.15
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Online service for this game ended on 12/15/2021.
The entire team would like to express our most heartfelt thanks to the game's many fans and players for all their passion and support.

■For details regarding the offline version of the game, please refer to the following notification: "[Important] Shutdown of Online Service & Changes to Game Functionality."
Maintenance Notice(12/14)
2021.12.14
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To closure of Online Service, server maintenance will be carried out during the time below.
We apologize for any inconvenience.

Maintenance Period (*Estimated)
-


Please Note:
*The game will not be playable during maintenance.
*The maintenance period noted above is an estimate and is subject to change.
[Important] Shutdown of Online Service & Changes to Game Functionality
2021.12.13
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

The following notification outlines changes to the schedule to shut down online service for SONIC AT THE OLYMPIC GAMES TOKYO 2020 on December 15, 2021 (Wed), as well as changes to game functionality afterwards (noted in red below).

■Game Functionality
・Following the shutdown of online service, the game will be playable offline, with certain functions being made unavailable(*).
Furthermore, new items will no longer be purchasable.

・Any BGM Packs and TP & Spirit Boosters that have been purchased will still be usable.

(*)Functions that will be unavailable even if an in-game Pass has been purchased are as follows:
Daily Stages
Rankings
Challenges
Friends and other social media functions
Flag Stamps and Titles (Flag Stamps and Titles acquired before the shutdown will remain saved)
New Badges (Badges that have already been acquired will remain saved)
Account Transfer

■Changes
Following the shutdown of online service, players that have not purchased an in-game Pass will still be able to play the Asakusa Area, the same as players who received a Premium Pass.
Players that purchased an in-game Pass will still be able to access the Areas that were unlocked by that Pass.

[Caution]
An update to Ver.10.0.0 will be made available following the shutdown of online service on 12 15, 2021.
Players will need to update to this version of the game in order to play after the shutdown of online service.

For further inquiries regarding this notice, please contact Support via the "Contact Us" link at the bottom of the page.
(Edited 11/30/2021)
[Important Notice] Closure of Online Service
2021.10.21
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

On Wednesday December 15th 2021, the online function of SONIC AT THE OLYMPIC GAMES TOKYO 2020 will close and an app update will be required to keep playing the game. Everyone at the Operations Team would like to thank you all for playing and for your continued support.

・From the 15th December the current version of the game will no longer be playable and an update will be required.
・If you have purchased any in-game Passes, the game Stages will still be playable offline; however, the following functions will be unavailable:
Daily Stages
Rankings
Challenges
Friends and other social media functions
Flag Stamps and Titles (Flag Stamps and Titles acquired before the shutdown will remain saved)
New Badges (Badges that have already been acquired will remain saved)
Account Transfer(Updated 11/30/2021)

・If you have a Premium Demo Pass, any unlocked Stages will still be playable.
・Any BGM (Music) Packs and TP & Spirit Boosters that have been purchased will still be usable.
・Items will no longer be available to buy.

(Updated 11/15/2021)Important
An update (Ver.10.0.0) will be available on the day service ends.
Players with an in-game Pass/Premium Demo Pass must also update the app to continue play once the new version is released.

For further inquiries, please contact Support via
Title Menu > Support > Contact
[Important Notice] (Google Play) In-game Purchase Issue (10/30)
2021.10.30
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.
Server maintenance was carried out today to address an issue with in-game purchases in ver.1.0.5 (Google Play) which was released on Oct. 21. Details are listed below. Please note that, as a result of this issue, some users will be required to Restore Purchases.


Issue Details
Some in-game purchases were automatically refunded. Refunded purchases were still useable in-game. (Accounts that were transferred were not affected).
*In order to use affected purchases made between
~
,
please carry out the steps below. We apologize for the inconvenience.


[Users that made an in-app purchase that was not refunded]
-From the Map Screen, tap the cog icon option at the top left of the screen to go the Options Screen. From there, tap on Restore Purchases.

[Users that made an in-app purchase that was refunded]
-Please re-purchase the item(s) affected.
We sincerely apologize for any inconvenience caused and hope you will continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.
For Inquiries regarding this issue,please tap the Support button on the Title Screen and select Contact.

Maintenance Notice(10/21)
2021.10.21
Server maintenance was conducted on
~


We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.
Maintenance Notice(10/20)
2021.10.20
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
~


Please Note:
The game will not be playable during maintenance.
The maintenance period noted above is an estimate and is subject to change.
Maintenance Notice(9/9)
2021.09.09
Server maintenance was conducted on
-


We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.
Maintenance Notice(9/7)
2021.09.07
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
-


Please Note:
The game will not be playable during maintenance.
The maintenance period noted above is an estimate and is subject to change.
newsletter
2021.08.31
Thank you for your interest in SONIC AT THE OLYMPIC GAMES TOKYO 2020.
We regret to inform you that the official newsletter will be ending on August 31, 2021.
We thank you for your support and hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020
Notification regarding issues when starting the app.
2021.07.30
Thank you for your continued support of SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

As of
, we have remedied the issue where around one minute was required for the game to load.
We apologize for any inconveniences this may have caused.

We hope that you will continue to enjoy playing SONIC AT THE OLYMPIC GAMES - TOKYO 2020.
Notification on issues when starting the app.
2021.07.30
Thank you your continued support on SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

We are currently experiencing a network issue, and it might take a minute for loading the game.

We are working to improve the situation. Apologies for the inconvenience caused, and thank you for your patience as we work to restore the service. Again, many apologies for the inconvenience.
Maintenance Notice(7/8)
2021.07.08
Server maintenance was conducted on
-


We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.
Maintenance Notice(7/6)
2021.07.06
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
-


Please Note:
The game will not be playable during maintenance.
The maintenance period noted above is an estimate and is subject to change.
Sonic's turning 30!
2021.06.23
June 23rd (Wed) marks the 30th Anniversary of Sonic the Hedgehog! To celebrate, the prices of all in-game Passes are being reduced. SONIC AT THE OLYMPIC GAMES TOKYO 2020 is free to download and includes the first 10 Stages. Purchasing an All Access Pass unlocks all subsequent Areas of the game.All Access Passes will also be available at a reduced price.
The prices of the following in-game Passes will be reduced.

2-Area Pass (Asakusa-Odaiba) 
5-Area Pass (Roppongi-Shibuya) 
All Access Pass 

5-Area Pass (Prem. Demo use) 
1-Area Pass (Prem. Demo use) 
All Access Pass (Prem. Demo use) 
Maintenance Notice(6/23)
2021.06.23
Server maintenance was conducted on
-

to prepare for a version update.

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Reason(s) for maintenance:
Sale price reductions for the following in-game items.
2-Area Pass (Asakusa-Odaiba)
5-Area Pass (Roppongi-Shibuya)
All Access Pass 
5-Area Pass (Prem. Demo use)
1-Area Pass (Prem. Demo use) 
All Access Pass (Prem. Demo use)
Maintenance Notice(6/21)
2021.06.21
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.

Maintenance Period (*Estimated)
-


Please Note:
The game will not be playable during maintenance.
The maintenance period noted above is an estimate and is subject to change.
In the case of a version update, it may take some time for store listings to display the latest version of the game.
There may be times when maintenance starts early or finishes later to account for this.
Any change to the time maintenance starts will also affect the time maintenance finishes.
Regarding Compatibility Issues with Android 11 and Above.
2020.09.10
[Added October 1 11:30]
This issue was resolved during the version update on October 1.
(Updates were made to Google Play and Amazon App versions. The iOS version was not affected.)
We apologize for any inconvenience and hope you continue to enjoy playing the game.

Thank you for playing "SONIC AT THE OLYMPIC GAMES - TOKYO 2020™".

An issue has been identified whereby the game will not start on devices running the Android 11 operating system, which was released on Sept. 8, 2020.

We are currently checking the game's compatibility with operating systems Android 11 and above.

We would like to ask all users to refrain from updating to Android 11 while we complete these checks.

Your patience and understanding regarding this matter are greatly appreciated.

[Attention]
Please note that, while we are doing our utmost to resolve this issue as quickly as possible, resolving it may take some time.

We apologize for any inconvenience caused and hope you continue to enjoy "SONIC AT THE OLYMPIC GAMES - TOKYO 2020™".
Maintenance Notice(10/1)
2020.10.1
Server maintenance was conducted on
~

to prepare for a version update.

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Reason(s) for maintenance:
Performance optimizations
Maintenance Notice(10/1)
2020.09.28
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

To keep the game running smoothly, server maintenance will be carried out during the time below.
We apologize for any inconvenience.

Maintenance Period (*Estimated)
~

Please Note:
The game will not be playable during maintenance.
The maintenance period noted above is an estimate and is subject to change.
In the case of a version update, it may take some time for store listings to display the latest version of the game.
There may be times when maintenance starts early or finishes later to account for this.
Any change to the time maintenance starts will also affect the time maintenance finishes.

Reason(s) for maintenance:
Performance optimizations
It's Sonic's Birthday!!【Sale over】
2020.06.23
Up to 50% off in-game Passes for a limited time only!


To celebrate Sonic's 29th anniversary and Olympic Day, both of which fall on June 23, in-game Passes for Sonic at the Olympic Games – Tokyo 2020™ on Android, iOS and FireOS will be available for up to 50% off.

Sonic at the Olympic Games – Tokyo 2020™ includes 10 fun FREE Stages.

You can purchase more Stages in-game; or purchase the All Access Pass to play all the game Stages!

All Access Passes are also available at 50% off for a limited time, so don't miss this chance to get more out of your game!

Sonic's Birthday Sale
Period:
-


TP Boost & Stage Promotion - Now On!
To celebrate Sonic's Birthday, we're holding a TP Boost & Stage Promotion until July 23!

During the Promotion Period, players that clear Stages in the Asakusa or Odaiba Areas will earn 1.2x the regular amount of TP (Training Points).

In addition to this, Stages in Areas after Roppongi or daily Trial Stages in Asakusa will be playable for half the normal TP cost.

↓↓↓ Special Campaign Items ↓↓↓
- Free Pass (1. Asakusa to 2. Odaiba Area)
- Free Pass (3. Roppongi to 7. Shibuya Area)
- Free Pass (All Areas)
A SALE icon will appear next to on-sale items.
Maintenance Notice(6/30)
2020.06.30
Server maintenance was conducted on
-

for a version update.

We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

Reason(s) for maintenance:
Performance optimizations

Maintenance Notice (6/11)
2020.06.11
Server maintenance was conducted on
-


We apologize for any inconvenience caused.

We hope you continue to enjoy SONIC AT THE OLYMPIC GAMES TOKYO 2020.

2020.05.12
Issue with starting Stages on certain devices(5/12 14:00 JST)
An issue has been detected that prevents certain Stages (Fencing) from starting correctly on devices with the language set to French or Russian. Please tap HERE for details.
2020.05.07
Thank you for playing
SONIC AT THE OLYMPIC GAMES - TOKYO 2020.

The connection issues that the game was
experiencing on 2020-5-7 have been
resolved as of 2020-5-7, 13:00 (GMT) 2020-5-7, 05:00(PST).

If you experience the following symptom, please reinstall the application.

 ・When the loading mark continues to rotate on the loading screen when transitioning from the SEGA logo screen to the next, and it does not end.

We apologize for any inconvenience
and hope you'll continue to enjoy
SONIC AT THE OLYMPIC GAMES - TOKYO 2020!
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TheTokyo 2020 Olympics is in your hands!TheTokyo 2020 Olympics is in your hands!

Experience the Olympic Games as you compete
in exciting events at tourist attractions around the city!

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STORY

Save Tokyo!Save Tokyo!

Can Sonic beat Dr. Eggman in the
Olympic Games and save the city?!

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CHARACTERS

Sonic and friends at the Olympic Games!Sonic and friends at the Olympic Games!

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  • SONIC

  • TAILS

  • KNUCKLES

  • AMY

  • VECTOR

  • ESPIO

  • BLAZE

  • SILVER

  • EGGMAN

  • METAL SONIC

  • SHADOW

  • ZAVOK

  • ZAZZ

  • JET

  • ROUGE

  • EGGMAN NEGA

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SPORTS

Bring home the Gold in over 15 events!Bring home the Gold in over 15 events!

Play Olympic Games events, or all new;
fun-filled EX events! You gotta go fast if you want to win!

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    Events

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    EX Events

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    Mini-games

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    Bosses

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SYSTEM

Compete with friends and players around the world!Compete with friends and players around the world!

Challenge players from all over the planet in the rankings,
and also compete by country or region!

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    Global Ranking

    Climb the rankings for each stage alongside competitors from across the globe.

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    Compete by
    Country or
    Region

    Plant your homeland's flag on all the stages!

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    Challenges

    Send Challenges to other players. Pit your skills against players from as many different places as you can!

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PRODUCT DETAILS

Game Title
Sonic at the Olympic Games – Tokyo 2020™
Available on
Android / iOS / Fire OS
Release Date
May 7th, 2020
Genre
Sports Action
Published by
SEGA CORPORATION
[Important] Shutdown of Online Service & Changes to Game Functionality
Thank you for playing SONIC AT THE OLYMPIC GAMES TOKYO 2020.

The following notification outlines changes to the schedule to shut down online service for SONIC AT THE OLYMPIC GAMES TOKYO 2020 on December 15, 2021 (Wed), as well as changes to game functionality afterwards (noted in red below).

■Game Functionality
・Following the shutdown of online service, the game will be playable offline, with certain functions being made unavailable(*).
Furthermore, new items will no longer be purchasable.

・Any BGM Packs and TP & Spirit Boosters that have been purchased will still be usable.

(*)Functions that will be unavailable even if an in-game Pass has been purchased are as follows:
Daily Stages
Rankings
Challenges
Friends and other social media functions
Flag Stamps and Titles (Flag Stamps and Titles acquired before the shutdown will remain saved)
New Badges (Badges that have already been acquired will remain saved)
Account Transfer

■Changes
Following the shutdown of online service, players that have not purchased an in-game Pass will still be able to play the Asakusa Area, the same as players who received a Premium Pass.
Players that purchased an in-game Pass will still be able to access the Areas that were unlocked by that Pass.

[Caution]
An update to Ver.10.0.0 will be made available following the shutdown of online service on 12 15, 2021.
Players will need to update to this version of the game in order to play after the shutdown of online service.

For further inquiries regarding this notice, please contact Support via the "Contact Us" link at the bottom of the page.